Privacy Policy

VacWork ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website and services ("Platform"). By using VacWork, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

Identity Data: Name, ID number, date of birth.

Contact Data: Email address, phone number, physical address.

Employment Data: CVs, job applications, work history, qualifications.

Usage Data: IP address, browser type, access times, referring URLs, and activity logs.

Device Data: Device identifiers, operating system, device type.

Cookies and Tracking Data: Session data and usage analytics (see Section 7).

We collect this information:

• When you create an account or complete your profile.
• When you apply for or post a job.
• Through automated tracking technologies.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our platform and services.
• Match candidates with suitable job opportunities.
• Communicate with you regarding your account, jobs, or platform updates.
• Comply with legal obligations and respond to law enforcement requests.
• Ensure the security and integrity of our systems.

3. Legal Basis for Processing (POPIA/GDPR)

Where applicable, we process your personal data based on:

• Your consent (e.g. when you opt into communications).
• Contractual necessity (e.g. to process job applications).
• Legal obligations (e.g. data retention laws).
• Our legitimate interest (e.g. platform improvement, fraud prevention).

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

• Verified employers and recruiters you apply to or express interest in.
• Service providers who support platform operations (e.g. analytics, hosting).
• Law enforcement or government entities when legally required.

All third-party processors are contractually obligated to protect your data.

5. Data Retention

We retain your data only for as long as necessary:

• To provide our services and comply with legal requirements.
• You may request deletion of your data at any time (see Section 8).

6. Data Security

We implement reasonable technical and organisational measures to secure your data, including:

• Encrypted data transmission (SSL).
• Access controls and role-based permissions.
• Regular security audits.

However, no system is completely immune to breaches. Use the platform at your own risk.

7. Cookies and Tracking

We use cookies to:

• Improve website functionality.
• Analyse site usage and trends.
• Personalise your experience.

You can manage your cookie preferences in your browser settings. Certain features may not function properly without cookies.

8. Your Rights

You have the right to:

• Access and correct your personal information.
• Request deletion or restriction of your data.
• Withdraw consent where applicable.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at privacy@vacwork.co.za.

9. International Data Transfers

If you access VacWork from outside South Africa, your data may be processed in countries with different data protection standards. We take steps to ensure adequate safeguards are in place.

10. Children's Privacy

VacWork is not intended for use by anyone under 18. We do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal obligations. The updated version will be posted on this page with a revised effective date. Continued use of our services constitutes your acceptance of the updated policy.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact:

📧 admin@vacwork.app